§ 13 · DOCS

Billing & credits

Per-team plans, prepaid credits for AI usage metered on each work item, the free trial, a cap on any one work item and invoices.

AwkTeams pricing has two parts: a fixed monthly fee per team and variable LLM token usage, drawn from prepaid credits at a fixed $0.01 per credit.

A plan is your factory's capacity: how many awk teams you run, and how many work items can be active at once.

Plans

Plan	Starter	Growth	Scale
Price	$499 / team / mo	Contact us	Contact us
Teams	1 awk team	Up to 3	Up to 20
Active work items	5	25 per team	100 per team
Audit log retention	30 days	90 days	1 year
SSO	—	—	SAML 2.0
Support	Standard	Priority	Dedicated contact

Enterprise plans add extended SLAs, 10-year audit log retention, and SCIM 2.0 provisioning, with custom contracting available. Contact us for details.

All prices in USD.

A work item is active while a developer or tester awk has it queued or in progress, including while it waits for you. A paused work item doesn't count.

The Plans tab in the console showing Starter, Growth, and Scale plan cards side by side with their per-team pricing and included features — The Plans tab in the console — Starter, Growth, and Scale side by side, with the current plan marked.

What's included

Every plan includes an always-on awk team (OG, QA, Oracle, P.Chief) — see Meet the crew — plus:

→GitHub App + Jira integration
→Frontier and Near-Frontier LLMs
→Per-tenant isolation

Token credits

LLM token usage is the only variable cost. Agentic workers use frontier models to process your requests — reading code, writing code, reviewing PRs, analyzing work items, drafting emails.

Credits cost $0.01 each ($1 = 100 credits). Credits are consumed based on the tokens used by each agentic worker action. A typical small work item consumes 1,000–1,500 credits; a typical large one (such as a codebase refactor) runs 5,000–10,000 credits, depending on complexity. You can monitor usage in real time on your console dashboard, and the console's analytics break consumption down by session and by work item.

The Credits tab in the console showing the available credit balance in dollars and one-click top-up packs from $50 to $1,000 — The Credits tab — your prepaid balance and one-click top-up packs. (Example balance.)

To keep any one runaway work item from draining credits, an owner can set a cap on a single work item (the console calls it the per-work-item cap): when a work item hits the cap it pauses and asks before spending more.

The per-ticket credit cap screen in the console with a toggle to enable it and a field to set the cap in credits — The console's per-ticket credit cap — pause any single work item that reaches the cap and ask before continuing.

Credit pricing is subject to change. We'll notify you at least 30 days before any pricing changes.

Free trial

Every new account starts on the Starter plan with a free trial of up to 14 days on the monthly fee, plus 3,000 trial credits ($30 value) to cover initial usage. Growth and Scale are upgrade tiers you move to once you outgrow Starter — they don't include a separate trial.

Your trial clock starts on your first Slack message to your awks — that's when real work begins — and ends at 14 days, or when your credits are used up, whichever comes first. If your credits run out inside the 14 days, a short grace window lets you top up (currently 24 hours to add $50 in credits) — top-ups don't extend the 14-day calendar. After the trial, token usage draws down your prepaid credit balance at $0.01 / credit.

Invoicing

→Payments processed by Stripe
→Billed on a monthly cycle
→View invoices and usage at console.awkteams.ai
→Receipts sent to your account email

Changing plans

→Upgrade from the console — takes effect immediately
→Downgrade from the console — takes effect at the end of your current billing cycle
→Moving to Enterprise requires contacting us at hello@awkteams.ai